Privacy Policy — How 899jl Handles Your Data

1 Who We Are

899jl is an online gaming platform operated for players in the Philippines. When this Privacy Policy refers to "899jl," "we," "us," or "our," it refers to the platform and its operating entity responsible for processing the personal data you provide when using the website, mobile application, or any related services.

This Policy applies to all personal data collected through the 899jl website at 899jl.onl, the 899jl mobile application, and any communication channels including live chat and email support.

2 Data We Collect

We collect personal data in two main ways — directly from you when you interact with the platform, and automatically as you use our services.

Data you provide directly:

• Full legal name, date of birth, and residential address in the Philippines
• Contact information including mobile number and email address
• Government-issued ID documents and selfie photographs submitted for KYC verification
• Payment details including bank account information or registered e-wallet accounts used for transactions
• Communications you send to support through live chat or email

Data collected automatically:

• IP address, device type, operating system, and browser information
• Session data including login times, pages visited, and time spent on the platform
• Gaming activity including bets placed, games accessed, and transaction history
• Cookies and similar tracking technologies (see Section 8 for details)

3 How We Use Your Data

The personal data we collect is used for the following purposes:

We do not use your personal data for unsolicited marketing without your consent. You may manage communication preferences from within your account settings.

4 Legal Basis for Processing

899jl processes your personal data on the following legal grounds, consistent with applicable Philippine data protection law including the Data Privacy Act of 2012 (Republic Act 10173):

• Contractual necessity — Processing required to operate your account and deliver the services you've signed up for, including transaction processing and game access.
• Legal obligation — Processing required to comply with applicable laws, including KYC and anti-money laundering requirements.
• Legitimate interests — Processing necessary for fraud prevention, platform security, and platform improvement, where those interests are not overridden by your rights.
• Consent — Where you have explicitly agreed to a specific use of your data, such as receiving promotional communications.

5 Data Sharing

899jl does not sell your personal data to third parties. We share data only where necessary to deliver our services or to comply with legal requirements:

• Payment processors and banking partners — To process deposits and withdrawals in PHP through Philippine banking and e-wallet channels. These parties handle data under their own privacy policies and security standards.
• KYC and identity verification services — To verify the identity documents you submit during account verification. These services are contractually bound to handle your data securely and only for verification purposes.
• Technology infrastructure providers — For hosting, security monitoring, and platform maintenance. These providers operate under strict data processing agreements.
• Legal and regulatory authorities — Where required by applicable Philippine law or a valid legal order, we may disclose data to relevant authorities.

Any third party that receives your data is required to protect it appropriately and use it only for the stated purpose.

6 Data Security

899jl takes data security seriously. We implement a range of technical and organisational measures to protect your personal information:

• SSL (Secure Sockets Layer) encryption on all data transmitted between your device and the 899jl platform
• OTP (one-time password) authentication for account login and sensitive actions including withdrawals
• Restricted internal access to personal data on a need-to-know basis
• Regular security reviews of platform systems and third-party integrations
• Secure storage of KYC documents with access controls and audit logging

While we work hard to protect your data, no online platform can guarantee absolute security. In the unlikely event of a data breach that affects your rights, we will notify affected users as required by applicable law.

7 Data Retention

We retain your personal data for as long as your account is active and for a period afterwards as required by applicable law and our legitimate business interests.

Transaction records and KYC documents are retained for a minimum period in line with anti-money laundering and financial recordkeeping requirements under Philippine law. This typically means records are kept for a defined number of years after the last account activity, even if your account has been closed.

Where data is no longer required for any legal or operational purpose, it is securely deleted or anonymised.

8 Cookies and Tracking

899jl uses cookies and similar technologies to make the platform function properly and to improve your experience. Cookies are small text files stored on your device by your browser.

• Essential cookies — Required for the platform to function, including maintaining your login session and security tokens. These cannot be disabled without affecting core functionality.
• Performance cookies — Used to understand how the platform is used, such as which pages are visited most and where errors occur. This helps us improve platform stability.
• Preference cookies — Store your settings and preferences, such as language or display options, so you don't have to set them again each visit.

You can control cookies through your browser settings. Disabling non-essential cookies will not prevent you from using 899jl, though some features may work differently.

9 Your Rights

Under the Philippine Data Privacy Act of 2012, you have the following rights regarding your personal data held by 899jl:

• Right to be informed — You have the right to know what personal data we hold about you and how it is being used.
• Right to access — You can request a copy of the personal data we hold about you.
• Right to correction — If any of your personal data is inaccurate or incomplete, you have the right to have it corrected.
• Right to erasure — You can request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to legal retention requirements.
• Right to object — You can object to the processing of your data for certain purposes, including direct marketing.
• Right to data portability — You can request a machine-readable copy of personal data you have provided to us.
• Right to file a complaint — You have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines if you believe your data rights have been violated.

To exercise any of these rights, contact 899jl support through live chat. We will respond to verified requests within a reasonable timeframe.

10 Children's Privacy

899jl is strictly for players aged 21 years and above. We do not knowingly collect personal data from anyone under the age of 21. If we become aware that an account has been created by or on behalf of a minor, that account will be suspended immediately and any personal data associated with it will be reviewed and handled in accordance with applicable law.

If you believe a minor has created an 899jl account, please contact our support team through live chat immediately.

11 Changes to This Policy

899jl may update this Privacy Policy from time to time to reflect changes in how we operate, legal requirements, or the services we provide. The "Last updated" date at the top of this page is revised whenever changes are made.

For significant changes that affect how your data is used, we will make reasonable efforts to notify registered account holders by email or in-platform notification. Continued use of the platform after any update constitutes acceptance of the revised Privacy Policy.

We encourage you to review this page periodically to stay informed about how your data is handled.

12 Contact Us

If you have questions about this Privacy Policy, want to exercise your data rights, or have a concern about how your personal data is being handled, please reach out to the 899jl support team. We're available 24/7 through live chat in your account.

You can also reach us by email at [email protected]. Please include your registered account details and a clear description of your request so we can assist you efficiently.